Reviews

Based on 325 reviews
93%
(301)
5%
(15)
1%
(4)
1%
(2)
1%
(3)
Awesome pendant

Great quality, comes with funnel and scoop, and seals really nicely. Our baby comes with us everywhere now!

We're glad that you love the product, Ivie. Thank you ❤️

Keepsake Pendant

Very happy with pendant. Worth the $70

We're glad that you're happy with the product, Lisa. Thank you ❤️

It took almost 3 weeks to receive my 2 urns I ordered and because it took so long for them to get to me from an hour away I might add the shop is in Brisbane ... So I really don't understand why it took 3 weeks. And on top of that I had to post the urms to NSW to get the ashes put in the urn because after the funeral and cremation service the family took the ashes back home to Orange so I am still waiting for them to be returned from there . Love to urns but not happy with the rest of it

We appreciate your feedback and sincerely apologize if our shipping time didn't meet your expectations. Our usual shipping time is 15 business days after order fulfilment. Here's a link to our shipping policy for reference: https://ashescremationurn.com.au/policies/shipping-policy

Feel free to reach out to us again if you have more questions; we'll gladly help ❤️

Luv it thank you

You're welcome, Karen! We're glad that you love the product ❤️

Beautiful luv it

We're glad that you love the product. Thanks, Karen ❤️

I lived them thank you

We couldn't be happier that you love the product, Karen. Thank you ❤️

J
Serce Cremation Ashes Keepsake Pendant
Jacqueline W. (Melbourne, AU)
My cremation necklace

I didn’t have to wait long to receive my necklace and it was even better than it showed in the pictures. I have put my late partners ashes in it, l love it

We're very happy that you're pleased with the product and service, Jacqueline. Thank you ❤️

Cremation keepsake

Love it have one for both my daughters

We're happy that you love the product, Marilyn! Thank you ❤️

A
Laska Adult Ashes Urn
Anne B. (Perth, AU)
Laska Adult Ashes Urn

I am so Happy with the Urn I purchased from Cremation Urns, it was perfect, just what I wanted. It also looks very nice. The service from Cremation Urns was wonderful , I couldn’t fault it. Thankyou so much , Anne

We're extremely happy that you're pleased with the product and service, Anne. Thank you for your feedback ❤️

Locket

This is really a beautiful locket where you can also put a picture in there aswell
Love it

We're glad that you're pleased with the product, Lyn. Thank you

R
Tenero Adult Ashes Urn
Rhonda S. (Brisbane, AU)
Teardrop Urn

Beautiful urn, but the instructions to place the ashes in the urn were not very clear to me.
Rhoni Sneddon

We're glad that you love the Urn, Rhonda. Also, here's the correct link to the instructions on filling the urn with ashes: https://ashescremationurn.com.au/blogs/urns-for-ashes-helpful-info/filling-a-cremation-urn-with-ashes

A
Umarmen Pet or Keepsake Ashes Urn
Anthea B. (Melbourne, AU)

Perfect size and beautiful design. Thank you.

Thanks, Anthea! We're glad that you're pleased with the product ❤️

simply beautiful thank you

Thanks, Leonie! We're glad that you're pleased with the product.

J
Kyss Pet or Keepsake Ashes Urn
Joanne C. (Brisbane, AU)

Arrived quickly good service

Thanks, Joanne! We're glad that you're pleased with the service.

N
Beijo Pet or Keepsake Ashes Urn
Nonnette (Wollongong, AU)
Beautiful Urns!

These urns are so pretty and the perfect size for any space in the home. I'm using one for my pet and the other for my father. Thank you for the wonderful service! Best regards, Nonnette

Thank you so much, Nonette! We're glad that you're pleased with the product and service.

Great way to have that special pet close to you

This arrived not too long ago and it was super cute and fit well, was smaller than I thought it was going to be but still worth the wait. Great customer service too.

We're glad that you're pleased with the product and service, Lana. Thank you!

S
Bloesem Cremation Ashes Keepsake Pendant
Steffert f. (Lower Hutt, NZ)
These Bloesem Cremation Ashes Keepsake Pendants are beautiful

I bought these for 2 of my adult children (amethyst purple colour) as a Memoir of the passing of their beloved feline - although the pendants are a little weighty, I changed the chain and put the pendant on leather like necklaces. The Pendants are so beautiful, not too glitzy for my lads. Delivery was in good timely fashion, they arrived shortly after I received the ashes. Definitely recommend this range and especially the thoughtful and efficient service of Jason at Cremation Urns. Thank you so much, and best wishes. Kind Regards from the Steffert Family of Marton, New Zealand.

We're truly touched by your heartfelt feedback. It means the world to us to know that the amethyst purple pendants served as a meaningful memoir for your children in remembrance of their beloved feline.

Your thoughtful recommendation warms our hearts, and we're delighted that we could provide you with efficient and compassionate service. Thank you for allowing us to be a part of honoring your cherished memories. Best wishes to you and your family!

Heart Keepsake Pendant

Hi Thanks for the Heart Pendant, It was easy to put a little bit of ashes into the heart, your instructions were easy to follow. Nice heavy pendant although I would like a little bit bigger circle at the end of the chain for ease of putting on/off.

We appreciate your feedback, Sharna, and we're glad that you're pleased with the product. Thanks!

A simple but functional and elegant piece of jewellery that is unobtrusive and maintains its masculinity

Thanks, Dennis! We're glad that you're pleased with the product.

For a piece of our loved one

Great urn , goes really well the our house . The handle is glued on and has come off that’s probably the only annoying thing but otherwise great

We appreciate you bringing this to our attention, Kobi. Your satisfaction is very important to us, so we've already created a replacement order for the urn's cover, which you'll receive within 15 business days. We've also sent you a separate email to ensure you won't miss this good news. Thanks again for shopping with us!

Lovely little urn

Beautiful little pendant for my son. Very happy with the purchase as is my son

We're glad that you're pleased with the product, Kylie. Thank you!

A
Musu Adult Ashes Urn
Angela P. (Sydney, AU)
Beautiful Urn

Thank you for the beautiful Urn for my mother's ashes. Lively design and wonderful quality.

Thank you so much, Angela! We're glad that you're pleased with the product.

J
Serce Cremation Ashes Keepsake Pendant
Julie T. (Melbourne, AU)

I love my locket but am waiting on a friend to put my daughter’s ashes in. It’s not something that I can do.

Coeur cremation ashes keepsake pendant

Very happy with our little heart pendants with tree of life engraved on it.

Thanks so much, Ali. We're glad that you're pleased with the product.

H
Rakkaus Pet Ashes Urn
Holly T. (Perth, AU)
Read the description thoroughly

I really wish I read the size of this urn, I paid $75 for a teeny tiny urn that won't even fit 1/4 of my dog in it. I'll have to buy another urn for my little staffy.
Wasted money because I didn't read the description properly.

Firstly, we want to express our gratitude for choosing us, especially during what we understand is a challenging time for you.

We understand that sometimes, a product might not meet your expectations. We encourage our customers to review product descriptions and policies, but we're here to assist you with a return and refund. To initiate a return, please ensure your item is largely unused, in its original packaging, and in the same condition you received it. Once it meets these requirements, you can return it to the following address and provide us with the return tracking number:

Cremation Urns
PO Box 2017, Churchlands
WA, 6018, Australia

We've also sent you a follow-up email to ensure you have all the support you need for the return process. Your satisfaction is our priority, and we're here to assist you every step of the way.