Rakkaus Pet Ashes Urn

Firstly, we want to express our gratitude for choosing us, especially during what we understand is a challenging time for you.

We understand that sometimes, a product might not meet your expectations. We encourage our customers to review product descriptions and policies, but we're here to assist you with a return and refund. To initiate a return, please ensure your item is largely unused, in its original packaging, and in the same condition you received it. Once it meets these requirements, you can return it to the following address and provide us with the return tracking number:

Cremation Urns
PO Box 2017, Churchlands
WA, 6018, Australia

We've also sent you a follow-up email to ensure you have all the support you need for the return process. Your satisfaction is our priority, and we're here to assist you every step of the way.